Privacy Policy

This is an English translation of the German Privacy Policy. In the event of any discrepancy between the two aforementioned versions, the German version shall prevail.

The use by third parties of contact data published under our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information is hereby expressly prohibited. The website operator reserves the right to take legal action if unsolicited advertisements for example, e-mail spam, is received. Your personal data shall be collected and processed in compliance with the data protection regulations currently in force, in particular the General Data Protection Regulation (GDPR). Insofar as personal data (for example, names, addresses or e-mail addresses) are collected on the website, this is always done, wherever possible, on a voluntary basis. You can always, wherever possible, access the museum’s offers and services without providing personal data.


The party responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:

Münchner Stadtmuseum
St.-Jakobs-Platz 1
80331 München


When you access this website, we store cookies on your hard drive. Cookies are small text files that are placed on your computer and saved by your browser. Cookies serve to make the services we offer more user-friendly, effective and secure. We use cookies exclusively to identify you during your visit to our website and during any further visits. Most browsers are set to accept cookies, but you can turn them off for a particular session or permanently in your browser settings. Some services can only be used if you allow us to store cookies.

Web analysis through etracker.

This website uses services provided by etracker GmbH from Hamburg, Germany ( to analyze usage data. Statistical analytics cookies are used to collect information about how visitors use our website and display usage-related content and advertising. A cookie is a small text file that is stored by the browser on the user's device. etracker cookies do not collect any information that could determine the personal identity of a visitor to the website. Data generated by etracker on behalf of this provider’s website are processed and stored by etracker exclusively in Germany and are therefore subject to strict German and European data protection laws and standards. etracker has been independently audited and certified in this respect and has been awarded the ePrivacyseal data protection seal of approval.

Data processing is carried out on the legal basis of Art. 6 (1) lit f (legitimate interests) of the GDPR. Optimizing our online offer and web presence constitutes our legitimate interest. The data privacy of our visitors is particularly important to us, and etracker anonymizes the IP address at the earliest possible point in the process; etracker also converts logins and device identifiers to a unique key not ascribed to any one individual. etracker does not use the data in any other way, combine it with other data or transfer it to third parties. You are entitled to object at any time to any processing of your personal data. You will suffer no adverse consequences if you object to this data processing.

Allow tracking for this website


You can find more information about data protection at etracker here.

Social media

We maintain an online presence on various social networks and platforms so that we can communicate with customers, interested parties and users active on these channels and inform them about our services. The terms and conditions, and data processing guidelines, of these operators shall apply to the use of these networks and platforms. Unless otherwise stated in our privacy policy, we will process users’ data if they communicate with us on the social networks and platforms by, for example, posting on our online profiles or sending us messages.


If you would like to receive our newsletter, we need your e-mail address and information that will allow us to verify that this e-mail address belongs to you and that you consent to receiving the newsletter. We use a double opt-in procedure to ensure that the newsletter is sent with your consent. As part of this process, you agree to being added to our mailing list. Then you are given the opportunity to confirm your registration in a legally secure manner by means of a confirmation e-mail. Your address will only be actively included in the mailing list if confirmation is received. We use these data solely for sending requested information and offers.

Newsletter2Go is the software we use for our newsletter. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data or using it for purposes other than sending newsletters. Newsletter2Go is a German certified provider selected in compliance with the General Data Protection Regulation and the German Federal Data Protection Act. Further information can be found here:

You have the right, at any time, to withdraw your consent to the storage of your data or your e-mail address and the use thereof to send the newsletter by, for example using the "unsubscribe" button in the newsletter.


When you contact us (for example by e-mail, telephone or via social media), your details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 (1) lit. b) GDPR. Your data may be stored in a customer relationship management system ("CRM system") or comparable system. We delete enquiries when they are no longer required. We review the need for these data every two years; furthermore, archiving legal obligations apply.

Our website allows you to enter personal or business data. Your data are encrypted in transit using software (SSL) and protected from third-party access.

Registration for a private group tour

If you ask for a guide to be arranged for you by Münchner Stadtmuseum, you thereby agree to your contact details being passed on to the guide.

Integration of third-party services and content

Our website uses content or service options from third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online presence within the meaning of Art. 6 para. 1 lit. f. GDPR) to integrate content or services offered by third-party providers, such as videos or fonts (hereinafter uniformly referred to as “content”). This presupposes that the third-party providers of this content can detect the user’s IP address since they would not be able to send their content to the user’s browser without the IP address. This means that the IP address is needed to display this content. We make every attempt to use content where the supplier only uses the IP address to deliver the content. Third-party providers may also use what are known as pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. These pixel tags can be used to analyze information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but not be limited to, technical information about the browser and operating system, referring web pages, time of the visit and other information regarding the use of our online services, and be linked to similar information from other sources.

This website uses plugins from YouTube to integrate and display video content. The video portal provider is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. A connection with the YouTube servers is established when you visit a page with an integrated YouTube plugin. This allows YouTube to discover which of our pages you have accessed. YouTube can assign your browsing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out of your account first. YouTube is used to provide an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Details about how YouTube handles user data can be found in YouTube’s privacy policy at:

This website uses SoundCloud widgets to integrate and enable access to audio content. The online music platform provider is SoundCloud Global Limited & Co. KG, Limited & Co. KG, Rheinsberger Str. 76/77, 10115 Berlin, Federal Republic of Germany. A connection with the SoundCloud servers is established when you visit a page with an integrated SoundCloud widget. This allows the service provider to collect personal data and store it in a user profile. The data collected includes details of your browsing and usage behavior, the device and browser you are using, and your IP address and location. SoundCloud uses this data to optimize and personalize its service and for marketing and online audio distribution purposes. If you are logged in to SoundCloud, the data collected is assigned to your personal profile and shared to the social media profiles linked to your personal profile. To prevent this from happening, you should log out of your SoundCloud account beforehand. We use SoundCloud to support multimedia presentation of our online offer. This constitutes a legitimate interest in accordance with GDPR Art. 6(1)(f). SoundCloud’s privacy policy details the processing of user data and is available at

Contact and further information

For any further questions about our data privacy policyin connection with this website, please contact the Munich Municipal Data Protection Officer.

Plan Your Visit

Getting here

S/U-Bahn station: Marienplatz
U-Bahn station: Sendlinger Tor
Bus 52/62 stop: St.-Jakobs-Platz


St.-Jakobs-Platz 1
80331 München
Phone +49-(0)89-233-22370
Fax +49-(0)89-233-25033
E-Mail stadtmuseum(at)
E-Mail filmmuseum(at)

Ticket reservation Phone +49-(0)89-233-24150