Visiting the Museum

Visiting the Museum

2G or 3G-proof for access to the museum, for participation in guided tours, events or films is no longer required.

We recommend booking a ticket through our Online Shop. If there is a high number of visitors, there may be waiting periods.

We recommend wearing a mouth and nose protection (such as medical mask or FFP2-mask).

Recommendations of Hygiene and Conduct

• For your own protection as well as the protection of others we recommend wearing a mouth and nose protection.

• Keep a distance to other people of at least 1.5 metres.

• Wash your hands regularly and observe the sneezing and coughing etiquette.

• Be considerate towards other visitors:

  • Keep to the right in order to ensure the minimum distance to on-coming people.
  • Wait at narrow entrances and stairs until the area beyond is free again.
  • Do not enter smaller rooms unless the safety distance of 1.5 to 2 metres can be upheld.
  • Do not dwell too long in front of individual exhibits in order to allow other visitors to look at the works.

• The use of lifts is reserved for visitors with mobility restrictions. Please observe the rules of hygiene in lifts and let other passengers get out of the lift – whilst maintaining the safety distance – before you get out yourself.

Barrier-free Access

The Münchner Stadtmuseum is entered through the access at St.-Jakobs-Platz. Visitors with mobility restrictions or prams may use the barrier-free access at Oberanger as usual.

Audio guides

• Our audio guides for the exhibition "Typically Munich!“ are cleaned and disinfected thoroughly after use.
• You are welcome to bring personal headphones and connect them to our audio guide (jack plug).
• Headphones are available at our cashier‘s office for 1 €.

Tour guide system

• All tours are under obligation to use the tour guide system. The system is made up of a transmitter with a microphone for the guide as well as a receiver and a single earphone for the recipient.
• Our tour guide system is cleaned and disinfected thoroughly after use.
• Visitors are welcome to bring their personal headphones and connect them to our audio guide (jack plug).
• Headphones are available at our cashier‘s office for 1 €.
• Tour guides are welcome to bring their personal microphone and connect it to our audio guide (jack plug).