Visiting the Museum

Visiting the Museum

Incidence rate above 100
The Münchner Stadtmuseum stays closed. The booking of time slots during this period is not possible.
But there is plenty to discover in our digital offers. You are also invited to attend our online events. (Please understand that most of our online offers are available in German only.)

Incidence rate above 50
If the incidence rate for Munich rises above 50, time slots must be booked for museum visits and information must be provided for contact tracing.

  • A time slot can be booked through our Online Shop.
  • A time slot can be booked via our telephone booking service:
    Phone: +49-(0)89-233-27979, Monday to Friday (on weekdays) 10 a.m. – 12 p.m.
  • To book a time slot, please provide each visitor’s first and last name, address, telephone number and email address.
  • Please report to the museum within your booked time slot of 20 minutes, register and then purchase your ticket at the museum ticket office. Please make a cashless payment if possible. We accept all EC and credit cards except American Express. Once you have bought your ticket, please head straight to the exhibition to avoid crowds in the foyer and on the stairs. You have a 70-minute time slot to visit "MUC / Schmuck", a 120-minute time slot for "Typically Munich!" and a 60-minute slot for Puppet Theater / Fairground Attraction.

Incidence rate below 50
If the infection rate remains below 50 for Munich, we shall continue to require visitors to book a time slot for a visit. If you wish to visit the museum on the spur of the moment, you can purchase tickets at the ticket desk in the museum, if available.

Rules of Hygiene and Conduct

  • Adults and young people aged 16 and over must wear an FFP2 mask in the entire Münchner Stadtmuseum. A mouth and nose cover is sufficient for children and adolescents aged 6 to 15 years.

  • Keep a distance to other people of at least 1.5 metres.

  • Wash your hands regularly and observe the sneezing and coughing etiquette.

  • Be considerate towards other visitors:

    • Keep to the right in order to ensure the minimum distance to on-coming people.
    • Wait at narrow entrances and stairs until the area beyond is free again.
    • Do not enter smaller rooms unless the safety distance of 1.5 to 2 metres can be upheld.
    • Do not dwell too long in front of individual exhibits in order to allow other visitors to look at the works.
  • The use of lifts is reserved for visitors with mobility restrictions. Please observe the rules of hygiene in lifts and let other passengers get out of the lift – whilst maintaining the safety distance – before you get out yourself.

Entrance & Barrier-free Access

The Münchner Stadtmuseum is entered solely through the access at St.-Jakobs-Platz. Visitors with mobility restrictions or prams should use the barrier-free access on Oberanger as usual. The museum must be entered via the inner courtyard and exited on Sebastiansplatz.

Audio guides

  • Our audio guides for the exhibition "Typically Munich!“ are cleaned and disinfected thoroughly after use.
  • You are welcome to bring personal headphones and connect them to our audio guide (jack plug).
  • Headphones are available at our cashier‘s office for 1 €.

Tour guide system

  • All tours are under obligation to use the tour guide system. The system is made up of a transmitter with a microphone for the guide as well as a receiver and a single earphone for the recipient.
  • Our tour guide system is cleaned and disinfected thoroughly after use.
  • Visitors are welcome to bring their personal headphones and connect them to our audio guide (jack plug).
  • Headphones are available at our cashier‘s office for 1 €.
  • Tour guides are welcome to bring their personal microphone and connect it to our audio guide (jack plug).

Important information about our outdoor cultural program “Sommer im Hof”


Please buy your tickets in advance from München Ticket to avoid lengthy queues at the Museum ticket office on the evening of the event. Any remaining tickets will still be on sale at the museum’s ticket office on the night. Print@home and mobile tickets can normally be purchased online at right up to the start of the event. It may even be possible to buy tickets for events held between July 24, 2021 and August 01, 2021 after the event has started.
Tickets for the International Silent Film Festival are available at the ticket office of the Filmmuseum. The ticket office opens at 8 pm. From August 2 reservations can be made online over the ticket-shop of the Münchner Stadtmuseum. There will be no ticket pre-sale.


Admission to the Münchner Stadtmuseum courtyard will normally be restricted to a 45-minute time slot between 6.15 pm and the start of the event at 7.00 pm. Please note that the International Silent Film Festival and matinees have different admission and start times.

Coronavirus measures/hygiene rules

Do not attend if you feel unwell.

Do not attend if you have:

  • a confirmed SARS-CoV-2 infection.
  • had contact with a positive COVID-19 case in the last 14 days (this does not apply to medical and nursing staff) and/or people currently subject to quarantine requirements.
  • common COVID-19 symptoms (acute, non-specific general symptoms, loss of smell and taste, respiratory symptoms of any severity).

As when visiting the museum, the following rules also apply:

  • For as long as the 7-day incidence rate for Munich remains consistently below 50, people will not be required to take a COVID-19 test before attending an event.
  • Adults and young people aged 16 and over must wear an FFP2 mask everywhere in the event venue and the Münchner Stadtmuseum. A mouth-and-nose face covering is sufficient for 6- to 15-year-olds. Visitors may remove their face masks once they are seated outdoors or are in their allocated place in the standing area.
  • Please maintain a distance of at least 1.5 meters from other people.
  • Please wash your hands regularly and observe cough and sneeze etiquette.
  • Beverages may only be consumed at your own seat or place in the standing area.

Further information about our outdoor events

These events will be held in rain and in shine. If, however, the weather is sufficiently adverse as to force a cancellation, information will be available two hours before its start either here on this website or by calling 089-233-22370. In the case of severe weather, screenings will be relocated to the movie theatre of the Filmmuseum.

If an event is canceled, you can obtain a refund via München Ticket.

You should bring a rain jacket or poncho with you, but please refrain from using umbrellas out of consideration for those sitting behind you.

Beverages will be on saleat the Stadtcafé in the courtyard. Please observe the social-distancing markers while waiting to be served. Beverages may only be consumed at your own seat or place in the standing area.

Thank you for your support!

Plan Your Visit

Opening hours

Tuesday – Sunday 10 am – 6 pm
Closed on Mondays

Every 2nd Wednesday of the month selected exhibitions at the Münchner Stadtmuseum are open until 8 pm

Munich Film Museum Screenings
Tuesday – Sunday 7 pm
Screening times may change if the film exceeds standard duration

Getting here

S/U-Bahn station: Marienplatz
U-Bahn station: Sendlinger Tor
Bus 52/62 stop: St.-Jakobs-Platz


St.-Jakobs-Platz 1
80331 München
Phone +49-(0)89-233-22370
Fax +49-(0)89-233-25033
E-Mail stadtmuseummuenchende
E-Mail filmmuseummuenchende

Ticket reservation Phone +49-(0)89-233-24150

Stadtcafé Phone +49-(0)89-26 69 49